You know your offer is worth more. You see it every time a buyer sends you a thank-you note, or tells you the guide changed their week. Yet when you reach for the price box on your order page, your hand freezes.
What if nobody buys? What if refund requests pile up? So you leave the number where it is. Or worse, you cut it, and tell yourself you will be braver next month.
There is a better move, and it carries far less risk. You can raise your price by adding something that costs you almost nothing and means a great deal to the buyer. I learned this from a weekend of discs, boxes, and a shortage of DVD cases.
In this post you will see what I added. You will see why buyers paid more for it. And you will get five kinds of extras you can add to your own offer today.
The Weekend We Ran Out Of DVD Cases
Back in 2007, we sold physical products: CD-ROMs, DVDs, and printed manuals. Real boxes went to real doors, and buyers loved opening them.
I had just built an early version of what became the Licensing Vault. It was a package of eleven licensed products, each on two discs. The first disc held the finished product, so the buyer saw how it should look. The second held the source files, so the buyer was free to rebrand it as their own. The package also came with the Instant Set Up Wizard, a tool that set up each sales letter, buy button, and delivery for the buyer.
The offer went live on a Friday. By Sunday night we had sold one hundred copies.
That meant twenty-two discs per set, and my family around the table sliding discs into cases, packing boxes, and labeling parcels for the courier. We ran out of cases before the orders slowed down.
Even in that chaos, one question kept nagging me. The product was worth more. But how do you raise your price without rebuilding the whole package?
One Short Call Moved The Price
The answer was simple. I added a twenty-minute call with me, included with every purchase. It gave each buyer a quick chance to get oriented, ask questions, and start well.
That one extra lifted the price by well over a third.
Now look at what happened next. About one buyer in ten ever booked the call. For the other nine, the higher price paid for the option alone. They valued the chance to talk to the person behind the product, even when they never picked up the phone.
The few who did call received more than they paid for. When a buyer was keen and full of good questions, I kept talking. Twenty minutes became forty-five, and sometimes a full hour. Those buyers remembered it, and the kind words and referrals followed.
The extra cost me almost nothing. The return came back as revenue, goodwill, and better customers. You can find more ideas like this in other posts I have shared lately.
Add Value Instead Of Cutting The Price
Most of us reach for a discount when sales feel slow. It feels fast and safe. It also takes margin away for good.
Adding value solves the same problem from the other direction. Your buyer receives more, so your buyer feels better about the purchase. They buy from you again more often. And you have not given up any ground you won.
A discount fixes this week’s problem by weakening every week after it.
A discount fixes this week’s problem by weakening every week after it.
Think about the buyer on the other side of the screen. A deeper offer feels safer to them. It shows you care about their result, and that care is what keeps refund requests low.
Dan Kennedy made the same point from another angle: the game worth playing is the value game, not the price game.
So before you raise your price, ask one question first. What can I add, instead of what can I take off? You can sort every answer into five groups, and all five start with the letter C.
The First Two Cs: Creatives And Coaching
Creatives are supporting tools that help your buyer act on what you teach. Think of a checklist that sums up the steps. Add a template to fill in, a swipe file of examples, or a worksheet. A quick reference card or a spreadsheet that does the math for your buyer fits here too.
None of these need new teaching. They put what you already teach into a form your buyer can use today. Gather ten to fifteen into a resource library, and the collection can support a higher price by itself. Our AI Toolkit is one example: ten focused resources that sit beside a main product as a bonus.
Coaching is the add-on from my DVD story, and it comes in sizes. A group call lets you answer many buyers at once. A monthly live question-and-answer session gives your buyers a date to aim for. One-to-one time carries the highest value, because it gives your buyer a custom answer to a specific problem.
Not ready for one-to-one? Start where I did, with one short orientation call. Buyers place a high value on direct access to the person who made the product, even in small doses.
The Last Three Cs: Community, Case Studies, And Clarifiers
Community matters because people buy belonging as well as information. A private group gives your buyers somewhere to go once they finish the lessons. They ask questions, share wins, and cheer each other on.
You do not need to run it every day. A peer group looks after itself once it has enough members, and a weekly visit from you to answer the top questions is enough.
Case studies come next. A case study is a documented account of one person using one method to reach one result. It is not a testimonial. It proves your method delivers, and it makes your offer one of a kind, since no two case studies match.
No buyers to feature yet? Write up your own journey: the steps you took, why you took them, and what came of it.
Clarifiers are visuals that make ideas easier to grasp: charts, diagrams, screenshots, and comparison tables. They help your buyer get results, and they make your product look polished before a single word is read.
A product that looks valuable feels valuable. Presentation is part of the product, and your buyer judges it in seconds. An AI tool can draft simple diagrams and tables for you fast.
See The Five Cs On A Real Offer
Say you teach beginners to play guitar, and your offer is a short course on first chords. Today it sells well, and you want to raise your price without adding a single lesson.
Start with a Creative: a one-page chord chart that sits on the music stand. Add a Coaching element, such as one live group call each month where beginners play and ask questions. Open a small Community space where students post their first clean chord change.
Next, add a Case Study: a short write-up of one student who went from sore fingers to a full song in six weeks. Finish with a Clarifier, a clear photo guide showing where each finger lands.
You did not rewrite the course. You wrapped it in five things your buyer can see, touch, and use. That wrapper is what a higher price rests on.
Your Action Step For This Week
Pick your current offer, or the one you are building. Then write down one specific addition for each of the five groups: Creatives, Coaching, Community, Case studies, and Clarifiers.
It does not need to be finished. Perhaps it is a checklist you can draft. Perhaps it is a group call you can offer, or a space where buyers meet. A case study you can write up and a table that clears up one key idea both count.
When you finish, you will hold a list of real additions. Each one can support a higher price. Each one improves what your buyers receive, and each one can cut refund requests.
Choose the easiest one and add it to your offer this week. Then you can raise your price and watch how your buyers respond.
Where This Leads Next
If you want to go further, the next step from here is the Serious About Six Figures membership at SeriousAboutSixFigures.com. It is a monthly program for information publishers who want to grow beyond a first product. You get monthly training, a coaching element, and ongoing support from a community of other publishers. The Five Cs stop being ideas on a page and start showing up in your own offers. The first month is free, which means you can look around inside before you decide anything.
Your offer already holds more value than you give it credit for. Add one thing this week, and let your buyers show you what it is worth. The number you choose matters less than the care you put around it.
You have the product, and you have the tools. I am rooting for you every step of the way.
Nick James
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